Every call answered.
Every client booked.
Della answers your phone 24/7, qualifies the caller, and books the appointment straight into your calendar. The 9pm consult request, the panicked pet parent, the price-shopper — handled. You just see a fuller book.
Start after-hours only — prove it before it ever touches your front-desk line.
Appointments booked
7
Estimated value
$4,380
After-hours saves
4
Della: That can be serious — I'm connecting you to the on-call vet right now. Stay on the line for me.
Caller: Oh thank god, yes please.
HydraFacial + new-client consult
Sat 11:00 AM · Sarah M.
24/7
Nights, weekends, holidays — answered
1st ring
No hold music, no voicemail
30sec
Urgent calls reach your on-call staff
EN/ES
Bilingual out of the box
Hear the call. Book the client.
Catch the emergency.
Everything a great front desk does — without the hold music, the sick days, or the 6pm cutoff.
/01Answers and qualifies every caller.
Della picks up instantly with a natural voice that knows your services, providers, pricing, and policies. New clients get captured, regulars get recognized, and price-shoppers get handled gracefully.
/02Books real appointments, not messages.
It reads your availability and books straight into your scheduling software — a confirmed slot with the client's details, not a voicemail asking them to call back tomorrow.
/03Escalates what can't wait.
A pet that ate something toxic. A post-treatment reaction. Real urgencies warm-transfer to your on-call staff with the situation announced first — and SMS alerts fire until someone acknowledges.
HydraFacial + new-client consult
Sat, 11:00 AM · Provider: any
Sarah M. · (414) 555-0163
URGENT: Dog ingested chocolate ~20 min ago, 60-lb lab. Owner is on the line — connecting you now.
“Sorry we missed you! This is Della at Lakeside Aesthetics. Reply here or call back — we'll get you scheduled.”
24/7 answering
Della never sleeps, never puts a client on hold.
Real bookings
Appointments land in your software with full client details.
Urgent escalation
Warm transfer to on-call staff, context announced first.
Missed-call text-back
If a call ever slips through, the client gets an instant text.
Bilingual EN/ES
Detects Spanish and switches mid-call.
ROI dashboard
Bookings captured, revenue saved — see what Della pays for.
Spam screening
Telemarketers screened out. Your line stays open for clients.
Privacy-first
AI disclosure, consent log, encrypted recordings, retention controls.
Built for businesses
that live on the phone.
If missed calls cost you clients, Dellapays for itself. Here's what that looks like in practice.
Med spas & aesthetics
A missed 9pm call is a consult booked elsewhere. Della captures new-client consults, books treatments against real availability, answers the pre- and post-care logistics you approve, and escalates treatment concerns straight to your team.
Veterinary clinics
High call volume, anxious pet parents, real emergencies. Della books wellness visits, answers hours-and-boarding questions, triages urgency, and warm-transfers the scary calls to your on-call vet with context announced first.
Your business
Dental, salons, wellness, trades — if your calendar is your revenue, Della fits. Every deployment is scoped to your workflows, your software, and the way your front desk actually operates.
Live in days.
Not another software project.
Don't hunt for the setup. Della is generated from your practice's details and starts where the risk is lowest: after hours.
- 1
Forward your line
Keep your number. Calls roll to Della after-hours, on overflow, or full-time — you choose. Most practices start after-hours only.
- 2
Della learns your practice
Services, providers, pricing, policies, FAQs. No scripts to write, no flowcharts to build.
- 3
Calls become bookings
Qualified callers get scheduled against real availability. Spam and wrong-fit calls get filtered politely before they waste your team's time.
- 4
You see everything
Every call logged with transcript and recording. The ROI dashboard shows bookings captured, revenue saved, and after-hours wins.
Custom workflows. Your stack.
From mainstream scheduling platforms to fully custom booking systems — Della connects to the tools you already run, and every workflow is tailored during your pilot.
Fair questions
Stop losing calls.
Start filling your calendar.
Bring your toughest call — the 9pm consult request, the panicked pet parent, the price-shopper who books elsewhere if you don't pick up. We'll show you how Della handles it and scope a pilot that starts after-hours only.
- 20-minute call, no obligation
- Real call recordings, not a canned demo
- Pilot scoped to your practice and your software
Prefer email? hello@dellahq.com